MAKE YOUR MOVE A LITTLE EASIER
If you’re among the thousands of people who have picked up and moved their home or business, you are familiar with the frustrations of moving. Here are the top ten tips to help you organize a stress-free move.
1. PLAN AHEAD
Moving requires planning and time. Larger local moves and interstate relocations will require walkthroughs and more time to produce a quote. Begin the process early especially if your move is going to occur at the end of a month, when we are busiest.
2. BE CONSERVATIVE
Moving day can be very hectic and last minute changes can be expensive. Be conservative and realistic about your time by not planning too many other things for the move day. If it can be avoided we highly recommend not scheduling your move for the same day of a closing.
Today consumer review sites like Yelp, Angie’s List, Home Advisor, Google Reviews and the BBB offer a glimpse into quality of service a moving company provides and how they conduct themselves. These are great resources to avoid moving scams, view consumer experiences and get your best value.
4. EDUCATE YOURSELF
Understand the size and complexity of your move and be realistic about the amount of work it will require. Underestimating the move can result in unexpected cost overruns. We can help you with the estimate over the phone when you call.
5. GET IT IN WRITING
All of our pricing is published, but we can also happy to send you an email once the crew size, trip charge and deposit is established so you know what to expect and avoid any surprises. We’ll also confirm your move via e-mail once you are booked.
6. START PACKING
Or, hire us. We are experts in the art of packing. We offer competitive packing rates as well as fantastic savings on packing supplies that will help take the load off your shoulders. Not being fully prepared on moving day is the number one reason cost can exceed what was originally quoted.
Changes are very common before moving day. Everything from your closing date to the scope of work may need to be amended as your move approaches. Staying in communication and giving us as much notice as possible helps us to offer you the most cost effective solutions.
8. UNDERSTAND THE PAYMENT POLICY AND INSURANCE
Camelback Moving requires a non-refundable deposit to secure each moving reservation. Postponements must be received before 5:00 PM the day prior to your move. Rescheduling will be based on our availability.
We understand that closings can get delayed. As part of our procedures we will confirm you have keys in hand two days before your scheduled move to protect your deposit. Postponements and cancellations made after 5:00 pm the day prior to the move will result in a forfeiture of the deposit to cover that day’s loss of revenue.
You will be asked to sign an agreement for services when we arrive to begin your move. We charge by the hour and not by the weight. Once completed the deposit is applied against the total bill. We accept cash, Visa, Mastercard and Discover. We do not accept checks or American Express.
We offer a standard limits of liability contract and recommendations for full coverage insurance options through a third party carrier. Learn more about coverage and see the contract you’ll be presented with upon our arrival.
9. BE PRESENT
In most cases the moving company will be handling everything their customer owns. Certain pieces may need extra care and everything will need specific placement once it gets to destination. Being present from the beginning to end is ideal and helps reduce time and costs.
10. FOLLOW UP
Our commitment does not end at the end of your move. You will receive a confirmation call from Camelback Moving two days after your move to get your feedback and address any concerns.